Privacy Policy

Last updated October 15, 2026

At Brinkley Counseling, your privacy is important to us. This Privacy Policy explains how information may be collected, used, and protected when you visit BrinkleyCounseling.com (the “Website”) or contact us through the Website.

Brinkley Counseling is operated by Kayla Brinkley, M.Ed., LPC, and provides counseling services in Katy, Texas, and online throughout Texas.

By using this Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our Website, we may collect information in the following ways:

Information You Provide Voluntarily

If you submit a contact form or communicate with us, you may provide information such as:

  • Your name

  • Email address

  • Phone number

  • Preferred method of contact

  • Information you choose to include in your message

We encourage you not to include sensitive personal information, medical details, or confidential mental health information in general Website contact forms.

Information Collected Automatically

Depending on the Website's settings and services, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general Website usage data.

This information may be collected through Squarespace and other services used to operate the Website.

2. How We Use Your Information

Information collected through the Website may be used to:

  • Respond to inquiries and consultation requests

  • Communicate about scheduling and available services

  • Operate, maintain, and improve the Website

  • Identify and address technical issues or security concerns

  • Comply with applicable legal and professional obligations

We do not use information submitted through our contact form to add visitors to marketing email lists without an appropriate basis or permission.

3. Contact Forms and Electronic Communication

Our Website provides a contact form to make it easier for prospective clients to reach out.

Submitting a contact form does not establish a therapist-client relationship.

Although we take privacy seriously, standard Website forms and email communications may not provide the same protections as a secure clinical communication platform.

Please avoid sharing sensitive medical or mental health information through the Website's contact form or standard email.

For established clients, communication regarding treatment and confidential clinical matters should take place through the communication methods designated by Brinkley Counseling.

4. Confidentiality and Therapy Records

Information collected as part of professional counseling services is handled separately from general Website information.

Client records and protected health information are subject to applicable federal and Texas privacy laws, professional confidentiality requirements, and Brinkley Counseling's clinical privacy practices.

Where applicable, clients receive a separate Notice of Privacy Practices explaining how protected health information may be used or disclosed and describing their rights.

This Website Privacy Policy does not replace that notice or the informed consent documents provided to therapy clients.

5. Cookies and Website Analytics

Our Website may use cookies and similar technologies to support Website functionality, understand general visitor activity, and improve the browsing experience.

Squarespace and other service providers may use cookies or related technologies depending on the features enabled on the Website.

You may be able to manage certain cookies through your browser settings or any cookie preferences made available on the Website.

6. Third-Party Services and Links

Brinkley Counseling may use third-party providers to operate the Website, receive inquiries, or provide access to scheduling and client portal services.

These providers may process information in connection with the services they provide, subject to their applicable agreements and privacy practices.

Our Website may also include links to external websites. We are not responsible for the privacy policies or content of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

7. How We Protect Information

We take reasonable administrative and technical measures to protect information collected through the Website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Visitors should use discretion when sharing information online, particularly through standard contact forms and email.

8. Information Retention

We retain Website inquiries and related information for as long as reasonably necessary to respond to requests, maintain appropriate business records, and meet applicable legal or professional obligations.

Retention requirements for clinical records are governed separately by applicable laws and professional standards.

9. Your Privacy Choices

You may contact Brinkley Counseling to ask questions about personal information you have submitted through the Website or to request that it be corrected or deleted, where applicable.

Certain information may need to be retained to comply with legal, professional, or recordkeeping requirements.

Requests involving therapy records or protected health information are handled under the applicable clinical privacy policies and laws.

10. Children's Privacy

This Website is intended to provide general information about counseling services, including services that may be available to teenagers.

We do not intentionally solicit personal information directly from children under the age of 13 through the Website without appropriate authorization.

Parents or legal guardians with questions about information submitted by a minor may contact Brinkley Counseling.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, services, or applicable requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or how Website information is handled, please contact:

Brinkley Counseling
Kayla Brinkley, M.Ed., LPC
1325 Main Street, Suite 1503
Katy, TX 77494

Phone: 832.598.6313
Email: kayla@brinkleycounseling.com

Website: BrinkleyCounseling.com